Shipping & Returns

Insured worldwide shipping, inspection on arrival and a 14-day return window.

1. Who we are

Billoo Gems is a gemstone dealer based in Peshawar, Pakistan, serving collectors worldwide. Contact: [email protected].

2. Listings and prices

Every listing describes the stone to the best of our knowledge, including its treatment and certification. Prices are in US dollars unless stated otherwise and are confirmed personally before any transaction.

3. How a purchase works

There is no automated checkout. You send a request or message us on WhatsApp; Billoo confirms availability, offers a video inspection and agrees payment and delivery with you directly.

4. Shipping, returns and insurance

Stones are shipped fully insured with signature on delivery. Returns are accepted within 14 days of receipt for stones in their original condition. Lots and custom-sourced stones are sold as agreed in writing.

5. Your data

We store only what you send us through the request form and use it solely to answer you. We never sell or share it.

Last updated October 2026.